Meet the Front Office Staff
Jannet
Office Manager
Jannet is our Office Manager and brings over 20 years of experience in the dental field to our practice. For the past 5 years at our practice, she has been instrumental in overseeing operations at both our Alpharetta and Brookhaven locations. With her deep understanding of dental office management, Jannet implements systems and processes that keep our practice running smoothly and efficiently. Her leadership and organization are key to ensuring a seamless experience for both our team and our patients.
Lauren
Front Desk Concierge &
Scheduling Coordinator
Lauren has been a valued member of our team for 11 years and currently serves as the Scheduling Coordinator in our Alpharetta office. Known for her warm and welcoming personality, Lauren excels at keeping our schedule organized and running smoothly. She is always ready to assist patients with any questions they may have about scheduling their surgery, ensuring a seamless and stress-free experience.
Georgia
Treatment Coordinator
Georgia has been a key part of our practice for 8 years and serves as our Treatment Coordinator. She expertly manages a wide range of responsibilities, including pre-treatment insurance estimates, accounts receivable, and overseeing the pre-certification process for our orthognathic surgery patients. Georgia is also our go-to expert for surgical fees and is always ready to help patients explore payment plan options that work for them. Her knowledge and dedication ensure our patients feel informed and supported every step of the way.
Kayla
Administrative Assistant
Kayla is our Front Office Administrative Assistant and has been a valued member of our team for 4 years. With her warm and personable demeanor, she plays a vital role in supporting various front office operations—including answering phones, greeting patients, and assisting wherever needed. Kayla’s adaptability and positive attitude make her an essential part of our team, and we’re grateful for the dedication and care she brings to the practice every day.
Shannon
Marketing Director
Shannon is our Marketing Director and the creative force behind our practice’s outreach and engagement efforts. For the past 6 years, she has played a key role in building strong relationships with our network of referring doctors, as well as planning continuing education courses and special events. She graduated from Auburn University. Outside of work, she enjoys spending time with her family and friends and relaxing at Lake Martin.
Danielle
Scheduling Coordinator
Danielle is the Scheduling Coordinator at our Brookhaven office, where she brings warmth, positivity, and a vibrant energy to both patients and staff. She enjoys connecting with patients and takes pride in helping them feel comfortable and cared for—especially as they prepare for surgery. Known for her bubbly personality, radiant smile, and quick wit, Danielle makes every visit a welcoming experience. Outside of work, she loves to stay active by playing tennis, spending time outdoors, traveling, and enjoying great food.
Kyra
Insurance Coordinator
With over 14 years of experience in both pediatric and general dentistry, Kyra brings a deep passion for patient care to our team. As our Insurance Coordinator, she is dedicated to helping patients navigate their coverage with clarity and ease. Outside of the office, she enjoys spending quality time with her family, exploring new destinations, and continually learning and growing both personally and professionally.
Meet the Surgical Staff
Mary
Registered Nurse
Mary is a highly skilled and experienced nurse who has been a valued member of our team for nearly 12 years. Known for both her clinical expertise and her vibrant personality, Mary brings joy and positivity to our office every day. She provides compassionate, empathetic care to our patients, always going the extra mile to ensure they feel comfortable and supported. We are truly privileged to have Mary as part of our team.
Sami
Registered Nurse
Sami has been at AOMS for 5 years. Sami is a registered nurse with 17 years of experience, including a background in the Coronary Care Unit at Emory/St. Joseph’s prior to joining Dr. Loetscher’s practice. Known for her compassionate nature and clinical expertise, Sami is always available to answer questions and provide support throughout the surgical process. She is deeply committed to patient care, ensuring each individual feels informed and well cared for. A Johns Creek native, Sami continues to reside there with her daughter.
Haley
Registered Nurse
Haley earned her Bachelor of Science in Nursing from Auburn University and brings a positive, compassionate presence to our team. Prior to joining our practice, she gained valuable experience working in pediatric operating rooms at Children’s Hospital. Haley is deeply committed to patient care and is always willing to step in and support both patients and her team whenever needed. Outside of work, she enjoys playing tennis, traveling the world, and spending quality time with her family and friends. Her upbeat attitude and dedication make her a wonderful part of our team.
gloria
Registered Nurse
Gloria earned her Bachelor of Science in Nursing from the University of West Florida. She brings with her five years of experience in both bedside and travel nursing. Known for her kind and calming presence, Gloria helps put patients at ease. Outside of work, she enjoys spending time with her son, practicing archery, and staying active in the outdoors.
Casey
Certified Surgical Technician
Casey has been an integral part of our team for 21 years, bringing unmatched skill and dedication to her role as a surgical technician. Her calm, personable nature and advanced training ensure that every procedure runs seamlessly. Casey is DAANCE-certified (Dental Anesthesia Assistant National Certification Examination) and has an exceptional ability to anticipate Dr. Loetscher’s needs—truly serving as his right hand in the operating room.
Ashley
Surgical Assistant
Ashley is a certified dental assistant with four years of experience in oral surgery. A former student-athlete at Jackson State University, she brings the same dedication and work ethic to her clinical role. Ashley is DAANCE-certified (Dental Anesthesia Assistant National Certification Examination) and is passionate about helping others and ensuring patients feel at ease throughout their care. Outside of work, she enjoys working out, coaching softball, and spending time with friends and family. Her strong work ethic and positive energy make her a valued member of our team.
Chanell
Surgical Assistant
Chanell is a Certified Expanded Duties Dental Assistant with 16 years of continuous experience in the dental field—a profession she is truly passionate about. For her, the most rewarding aspect of dental assisting is seeing a patient smile, a powerful reminder of why she chose this career. Chanell is also DAANCE-certified (Dental Anesthesia Assistant National Certification Examination), further demonstrating her commitment to excellence in patient care. Outside of work, she enjoys being a mother, reading, singing, and writing music.
Amelia
Dental Assistant
Amelia has been working in dentistry for 3 years. She came from a background of working in cosmetic dentistry. However, she finds the surgical side of dentistry more interesting. She has always had a passion for assisting and enjoys helping patients. She was born and raised in East Cobb. Outside of work, she loves working out, spending time with friends and family and skiing. Amelia is DAANCE certified (Dental Anesthesia Assistant National Certification Examination).
Maria
Dental Assistant
Maria joins our team as a Dentist from Venezuela. She has worked in the US as a dental assistant for 2 years. Not only is she a great assistant, she is very skilled in diagnosing and treating dental conditions. She is passionate about ensuring patient comfort and delivering high-quality dental care. Maria is DAANCE certified (Dental Anesthesia Assistant National Certification Examination).
Meet the Lab Staff
Albert
Lab Technician
Albert considers himself an artist of dentistry, having been in the field for 35 years. Albert’s special interest has always been full mouth rehabilitation, having spent years working with maxillofacial and orthognathic surgery teams. Implant dentistry is his new passion.
Larry
Lab Technician
Larry is one of the most talented digital lab technicians in the state. He has been running our lab since 2016, and prior to that spent 12 years doing digital design work and running mills in a large dental lab. His expertise is in CAD/CAM design of teeth and prosthetics. His experience allows us to incorporate all of our technology – Intra-oral digital scanners, CBCT, milling machines for provisional teeth, and 3D printers for surgical guides, and many others. He has advanced training in a wide range of digital design and milling, including the advance Zirkonzahn system in our facility. He also serves as one of our IT technicians.
Luis
Lab Technician
Luis is a highly skilled dental technician and assistant with extensive expertise in digital dentistry and restorative procedures. Following his graduation from dental school in Costa Rica, he spent more than four years working in private practice. He then relocated to the United States and developed expertise in the use of modern digital equipment, such as intraoral scanners, CBCT, milling machines, and 3D printers.
His expertise lies in ensuring that dental digital criteria are processed accurately and efficiently, resulting in high quality prosthetics that enhance the fit, comfort, and durability of dental restorations. Luis contributes to better clinical outcomes and patient satisfaction by simplifying lab submissions and working directly on the challenging cases.
Stefany