Meet the Front Office Staff
Lauren W. – Front Desk Concierge, Scheduling Coordinator
Lauren will be the first person you meet when you arrive, and often is the first person you talk to on the phone. She is a very pleasant individual, and is in charge of keeping the schedule coordinated during our daily activities. She can be your best friend when you need to get in urgently.
Georgia P. – Office Administrator and Professional Relations
Georgia handles many duties, including pre-treatment insurance estimates, accounts receivable, and maintaining contact and relations with our referring doctors. She also oversees the precertification process for our orthognathic surgery patients.
Aletha M. – Insurance Coordinator
Aletha handles our insurance department and acts as a liaison between the patient and insurer. She is the main person who works with insurance to solve any coverage or financial issues along with verifying insurance requirements.
Ashley R. – Administrative Assistant and Marketing Coordinator
Ashley oversees Dr. Loetscher’s educational study clubs and our referring doctor relationships. She also handles the marketing for our practice.